Need Help? Feel free to get in touch and one of the team will be happy to help out wherever we can. We aim to reply to any e-mails as promptly as possible but responses may take up to 24 hours.
Mail Order Hotline
01702 540 068
Calling from outside of the UK?
+44 1702 540 068
Our phone lines and shop counter are closed on weekends, UK bank holidays and other national holidays.
Rochford Store Opening Hours:
Mon-Fri: 10:00 - 17:00
Music Factory Ltd t/a Strings Direct is a company registered in England and Wales with company number 4226132.
VAT No. GB 689 9835 37
Units 1 & 2, Roach View Business Park,
Millhead Way, Purdeys Industrial Estate,
ESSEX SS4 1LB
Need technical advice?
Send us a message and our expert team will be happy to help out wherever they can.
Revampp Guitar Service Centre
For guitar & bass setups, servicing, and repairs, use the email below and we will book you in.
Need help with an order?
Need to update your address or change part of your order? No problem, just let us know.
Need help with your delivery?
Need a tracking number or an update on your order status? Sure thing!