Royal Mail 1st Class Post as Standard
The UK's No. 1 String Specialist

Contact Us

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Need Help? Feel free to get in touch and one of the team will be happy to help out wherever we can.  We aim to reply to any e-mails as promptly as possible but responses may take up to 24 hours. 

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Need some technical advice?
Send us a message and we'll be happy to help out wherever we can

For service and the Guitar Workshop
Send us a message and we'll get you booked in

Need help with an order?
Need to update your address or change part of your order? No problem, just let us know

Need help with a delivery?
Need a tracking number or an update on your order status? Sure thing

Need help using the website?
If there are any technical glitches or funny goings on with the website, please let us know, We're here to help

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Mail Order Hotline: 01702 540 068

Calling from outside the UK? 0044 1702 540 068

Our phone lines and trade counter are closed on weekends, UK bank holidays and other national holidays.

Opening Hours:
Mon-Fri: 10:00 - 17:00
Email us:
Music Factory Ltd t/a Strings Direct is a company registered in England and Wales with company number 4226132.

Strings Direct,
Units 1 & 2, Roach View Business Park,
Millhead Way, Purdeys Industrial Estate,
Essex SS4 1LB

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