Royal Mail 1st Class Post as Standard
The UK's No. 1 String Specialist

Where is my order?

Where is my order?

All orders placed before 2pm on a weekday are dispatched same day.  We use Royal Mail 1st Class Post as standard which is typically 1-3 days delivery time.  On the very odd occasion Royal Mail can mis-sort a parcel which can add 3-5 days to delivery times. Please bear with us as these circumstances are out of our control.  If you haven't received your order within 10 days of dispatch please let us know and we will rectify the situation.

We use Intelrink Express for our 24h premium service who will email or text you a delivery window for your goods, for example: "Your parcel is out for delivery today and will be delivered at the specified address between 1.30pm - 2.30pm".  If you have any problems, you can track your order via the link below or contact Interlink Express directly.

For international orders we use Royal Mail International Mail. Delivery is approximately 3-7 days but please allow up to 21 days for delivery as delays can occur.

For any further issues please contact us and we will do our best to sort them out.