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Same Day Dispatch DPD Courier 30 Day Returns



My PSU arrived within 24 hours of ordering. It was the exact item I required, at a lower price than elsewhere, and with a figure-8 lead included (unlike other suppliers). It was well-packaged and the shipping was free. The perfect transaction - delighted to do business. Thank you. - Alex, Kent, UK

Since finding strings direct I have not needed to shop for strings or any accessories anywhere else, they have the best selection, way better than any guitar shop I have ever been in. The prices are consistently better even with postage and the delivery is fast and reliable. I recently had a faulty item from them and they replaced it immediately without fuss and with great courtesy. Any company out there would do well to emulate the way these guys do business. I will continue to recommend Strings Direct. Francis Devon 30/07/10

Hi Paul. Thank you for your quick response, I have received the new strings and fitted them - they sound great as these strings usually do. Again thanks for your quick response, its very refreshing to come across such a fantastic customer service and I shall be certainly recommending strings direct to all my friends. Kind Regards S.Ritchie 24/08/09

Just a quick "Thank You" for the excellent service & extremely fast delivery on my order. I appreciate it. Regards M.Paton 17/08/09

Hi Paul. My guitar arrived this morning & is perfectly set up & exactly as described. I am absolutely delighted with it. I do appreciate that you answered my queries within an hour of enquiring & also the fact you went out of your way to send the high res images straight away. I don't normally do this kind of priase thing but your service is 2nd to none & ultra fast - particularly as I am in France. I won't hesitate to use Strings Direct for all my guitar needs in the future. Best regards to you and your team/ R.Hinchcliffe 13/08/09

Many thanks for the very prompt delivery of my strings. They were received with 24 hours and thats pretty good by anyones standard. Best Wishes J.Chapman 10/08/09

Hello Paul. Well, everytime I order up some strings from your company (should replace them more oftern I know...) they arrive first thing the next day, and I pay less for them. And on top of that, there is honest advice when its needed. Its all greatly appreciayed in an age when theres so muc poor service to annoy me! Credit given when & where credits due. If only some other suppliers were as consistently goods as Strings Direct...Cheers Tom 07/08/09

Hi - Many thanks for the excellent service - I will recommend your company to all my friends. W.Warren 29/07/09

Hi Strings Direct - Just wanted to tell you something you already know. Your servcie & prices are fantastic! No more long trips into town to pay over the top. Your delivery time, choice of strings & low prices cannot be equalled. Many Thanks J.Wood 24/07/09

Could I just take time to say what great service you guys give. Alwasy next day delivery, advice on strings or whatever. Thats why I always use you for my strings & recommend to anybody your shop. Thanks M.Berry 22/07/09

Hi Paul - Received first post Monday - excellent service. I hope to use you again. Regards W.Gibson 16/07/09

I just wanted to thank you for your fantastic service. I ordered some guitar strings yesterday evening and they came this morning, I was so suprised & impressed with the speed of the order. I'll definately recommend you to friends & buy with you again. Thanks Jamie 03/07/09

Great service. I ordered a set of strings yesterday morning and they arrived this morning. Thank you. I will use you again. Best Wishes. Wendy 29/06/09

Hi Lee & Paul - replacement POD arrived today and the previous one was picked up with no problems. Thanks for your help with sorting this. As a first time customer it has been refreshing to receive such excellent service. I'll definately be using Strings Direct again! Thanks Dan 03/06/09

Hello - I just wanted to drop you a line to say how bowled over I am by the speed with which I got my order. I only placed it yesterday afternoon and here it is already in my paws. I have ordered from you twice recently and have gotten good deals and speedy delivery. Many Thanks J. Blattner. 28/05/09

Hello to all at Strings Direct - I just wanted to take the time to let you know how pleased I am, yet again with your superb service! I ordered a set of strings for my bass on saturday evening and they arrived on the doormat this morning. Again, as with previous times I have dealt with you, I cannot find fault in your service or the product....I will not hesitate to reccomend you to anyone who asks. Many thanks again & kind regards R.Rose 21/05/09

I have never felt compelled to write to a company to thank them before but I just had to this time. Not only was the price of my DR bass strings incredible including delivery but I got them next working day. Ordered late on Sunday arrived Tuesday AM. I have a gig this Saturday and was concerned they might not turn up in time. Now I don't have to sit waiting for the postamn worrying! I have never used you before but I can tell you now that you have a customer for life as long as this service continues. Thanks alot D.Holley 19/05/09

Thanks - that was fast!!!!!! Just received my strings in less than 24 hrs. That was a fast as Amazon back in the early days! Rob 19/05/09

Many Thanks. Replacements are fine. Your company offers an excellent service - very impressed! Thanks again. D.Humphrey 18/05/09

First time customer. Very impressed with the service. Kept fully informed from ordering guitar to delivery time. First class price & service! Will certainly be back. Thank you. Martin - Scotland 18/05/09

Have just thing morning had delivered (free) my strings order placed only the day before, around 1pm. I'd like to take this opportunity to thank you for what I consider an exceptional level of service. I will certainly use your company again and not only for strings! Many Thanks T.Bateman 18/05/09

Dear All - Yet again I am pleasantly amazed at your service. I keep searching around for the best deals & find myself falling back to Strings Direct due to your "one-shop-drop" attributes. Your offer a vast range & choice of products, great stock availability, very competitive prices, excellent delivery times & clear & useful delivery options! Whenever I've contacted you I've had a speedy & personal response.....& now I'd just like to say a big thanks! forget Ebay - Strings Direct - positive feedback +++++++++! Keep up the great work. M.Fletcher 15/05/09

You give a combination of competitive prices & an excellent service so I will be ordering more from you. Best Regards G.Broadley 14/05/09

Order my Schaller Strap Locks from you on Thursday night and yes indeedy - delivered this morning (Saturday). As ever - great service. Thanks very much Rob 12/05/09

Received my strings at 10.15am this morning. Wow thats service! Thanks A.MacIver 08/05/09

Can I just say that I am very impressed with your service. I have ordered products from your website twice this week the both times they have arrived the very next day, even though I used your standard delivery & regardless of the time of order. You even processed one order late on a Friday afternoon, which arrived first thing Saturday. Keep up the amazing service & I look forward to ordering again from you. Thanks I.Woodward 06/05/09

Many thanks once again for the prompt attention - order received around 18hrs after placing. Regards S.Marr 05/05/09

3 Sets of Ernie Ball Slinky Nickel Bass Strings - Ordered Monday arrived Tuesday - excellent service. Thanks A.Robertson 28/04/09

Very rarely can I be bothered writing to say thanks, but I have used may online "guitar" shopping sites similar to Strings Direct & have had bad experiences in regard to customer services. So anyway - thanks for treating us well with the fast delivery, good range, good packaging and no nonsense. You know that customers are important, and yes, we only get what we pay for, but thanks for not taking us for granted....its unusual. ta Leon 27/04/09

Just wanted to say thanks very much - I ordered a Planet Waves Speaker Cable yesterday and it arrived this morning. Without it I'd have been stuffed for my bands tour which starts today!. You guys always seem to manage next day delivery & I always recommend you to people. Keep up the good work! Tom D 27/04/09

Cam in the shop earlier to part ex my EJ200 & DD6. The Super Delays are great and the service is appreciated. Thanks again for the great service. Nick 26/04/09

Just wanted to say thank you for the fantastic service. Ordered strings yesterday at about 3.30pm - arrived today at midday - order was spot on and in a sturdy cardboard box not some crumpled jiffy bag. Well Done! Will definately use you again and tell my fellow musos. Les 21/04/09

Just a note to say very good service on my order. Nice product, good price & speedy delivery (so I can use it on a bunch of gigs I have this week!) Ta Steve P 20/04/09

Perfect - order was on my doorstep when I left for work @ 9.30am. Thanks for your fantastic service. Cheers Dave 19/04/09

I would just like to say as always fantastic service - good selection of products, best prices & very quick delivery! I needed the strings for a gig at the weekend and they were here in ample time. I have already recommened you to 5 guitarists and will continue to do so. Thanks K.Thomas 31/03/09

Just wanted to say thanks for sorting me out, got the strings the day after the order being placed - Excellent service! Thanks again J.Peters 05/03/09

Just wanted to say thnks. Great service, price & delivery. Regards S.Boydell

Just to let you know I thought the service was great. I had a personal email a few minutes after I placed my order & the very next day my gear turned up & my delivery instructions were used too! Thanks very much - I will definately use you again and recommend you t all my friends. P.Abbott 01/03/09

Dear Paul. I thought you might like to use the following testimonial.

As a customer I want 3 things: good quality products, good customer service that I can trust (especially important when buying online) and competitve prices. Strings Direct provide all 3. I have bought a few lower priced accessories from them in the past and a few days ago I ordered an amp & it arrived the next day exactly as promised. I have tested their price matching promise and it works, I have been in email contact with a real person & got a response within minutes and above all I have been delighted with the goods I have bought from them. I won't shop anywhere else now and I thoroughly recommend them. King Regards Owen. 28/02/09

Ordered item late Thursday night, was wakened by the postman @ 9am Saturday morning. Delighted with the service. Thank you. J.Boyd 01/02/03

I would just like to say thanks for my strings, I only ordered them late yesterday afternoon and was shocked to see it come through the door the next morning. that is fantastic service and you deserved to be praised for it. Thanks S.Runciman 28/02/09

Thanks for your excellent service again. Goods arrived safely and promptly. I'll definately be ordering again from you in the future. Regards P.Thompson 26/02/09

Thanks for your help the order arrived within 20 hours of placing it, thats service at its best & as a gigging musician I truly appreciate the quality of your company. regards Anthony 25/02/09

I must thank you for such exceptional service as all has been concluded in 24 hours. Safely received and securely packaged. Perfect. This has been my first order with you and without doubt not the last. I will reccommend you to all my fellow players and wish you good luck in the future. Thanks again Sugarhand Dave 24/02/09

Thank youfor your extremelt fast processing & delivery of my strings. Only ordered Friday morning and got them Saturday. I know the postage is outside your control so I guess I should thank the Royal Mail but your processing must be fairly slick. I will definately use your services in the future - its easier than going to my local shop! Best Regards Mark H 23/02/09

I'd just like to say how impressed I am with your service! I ordered a guitar cable & set of strings yesterday around 1pm and they arrived this morning even though I selected standard delivery...Amazing! Thanks you again. Mike D 21/02/09

Just a quick note to sya thanks for the amzing service. My tuners arrived today (much sooner than I thought) & are fitted and working a treat! Great product...great service! I will most certainly come to you first in the future! All the best Piers 30/09/08

My strings arrived this morning. Excellent service. Regards M.G 30/09/08

Paul & Rick. Just a quick note to sya thank you so much for the excellent service - my order was delivered today as promised. I don't buy strings very often but when I do I wouldn't buy from anywhere else. Thanks & Regards Geoff S 19/09/08

Thanks Paul. I have just ordered the capo along with a Short Cut capo and strings - thanks for your prompt reply. I appreciate you price matching as well. All the best. Chris I 18/09/08

Just a line to say what an excellent service. A couple of minutes to make the order and my Fender Picks arrived about the same time 24 hours later at the cheapest price I could find anywhere. This was my first order with Strings Direct but definately not my last. Superb. Regards P. Pinder 12/09/08

Paul. Thank you so much for your swift reply and response to the missing half of order strings order, and also for the Dunlop pick- we really appreciate it. We have been recommending your company to friends for some time now, we've all found doing business with you reliable and prompt, cheers from the musicians of Greenwich and south London!
All the best - A Szabo 11/09/08

Just wanted to say thank you so much for my order for 2 capos made yesterday and received this morning in perfect order. Your professionalism, speed & efficiency are much to be commended and I am most greatful. Congratulations and many thanks to all concerned. Graham 09/09/08

Just wanted to say thanks alot for the order that arrived this morning & to say thank you for the lightning fast delivery - its much appreciated! T.Duffy 04/09/08
Can I just congratulate you on your service once again. I ordered a Fender Deluxe Guitar Strap on Tuesday and it arrived the next day - Brilliant service as always. Regards P.Elling 04/09/08
Just to let you know my strap arrived safely this morning! Thanks once again for another excellent service from Strings Direct. F McLoughlin 28/08/08

I am most impressed with the MSS1 strap - a great match for my new Gibson LP DC Pro - the speed of taking the order and dispatch etc was amazing, don't know who I spoke to over the phone but - job well done! Many thanks - C.Davis. 21/08/08

Just a quick Positive Email. I Registered and Ordered some D'addario strings yesturday really needing them for thurs (Tomorrow) They arrived the very next day And i am delighted with the speedy delivery and excellent customer service I recieved. It is obviously the first time i have order with string-direct but I will definately recommend you to other Guitar players. Thanks again. Kind Regards Flintion17 21/08/08

Just want to thank you for rapid delivery, good communication, etc. Excellent service!
One happy customer who will come back one day and recommend you to others.....B.Wise 13/08/08

Just to say thank you for your excellent service and fantastic guitar! Awesome stuff!! L.Bradley 11/08/08
Got my order today. Safe & sound. Excellent service. Thanks A.Campbell 04/08/08
Extremley impressed with your despatch & service. I will definately come back again. M.Shannon 04/08/08
Got my 5ft speaker cable through today. Thanks for being so quick, helpful and efficient as usual. P.Stuart 04/08/08
Received the new strap today & returned the original longer strap same day. Thanks again for all your help - its good to deal with a company who wants to help its customers. I will use you for all future purchases including strings - very impressed with your response. D.McCombe 01/08/08
This was the first time I used StringsDirect & I felt I must comment on your excellent service. Delivery was first class & the product was excellent at a good price. Well done. Regards Tom Griffin 25/07/08
Just to say great servcie from you guys! I recevied my order yesterday which is very good considering I live in Germany. Pity all UK companies aren't as effiecient as you. Thanks again. Howard Reynolds 22/07/08
Ordered some items on Thursday morning - arrived Friday lunchtime. Thanks for a great service & I hope to be doing business with you in the future. Dave Green 18/07/08
Just to let you know I received my order on time. Delighted with the service and will be happy to shop with you in the future. Many Thanks Malcolm Cox 18/07/08
Thanks for your brilliant service, please thank your team. My Takamine is perfect I love it! Jan Knox 18/07/08
I have ordered from Strings Direct a number of times and would like to express my appreciation for the speed and accuracy of your order despatches. Yesterday I ordered some bits and pieces. Your staff were as always friendly and efficient and each order I have placed has always arrived quickly (usually next day) this order was no exception. Thank you for your prompt and friendly service each time I have used Strings Direct. AM Whyte 18/07/08
Can I send a very big thank you to everyone at StringsDirect. The speed and efficiency in which you get your orders out is a credit to you all. The recent purchases I made have arrived quickly, well packed and with no bother. Tonights gig could have gone very wrong without your package arriving this morning. Once again a big thank you to you all. Graham Brierley 17/07/08
Thank you very much Strings Direct. You continue to give good service & I will continue to do business with you for a long time to come. All the best Steven Szyfelbain 03/07/08
I've ordered quite a few sets of strings from you over the last couple of years and always been impressed with your speedy service, but you've excelled yourselves this time! On Monday I ordered some strings for delivery in France (where I am working this summer). They arrrived today (Wednesday). I am just incredibly impressed this got here in less than 2 days! Brilliant! Best Wishes John Marsh 02/07/08

My tuner came today. Thanks for the speedy despatch. George 14/06/08

Dear Strings Direct Guys. My strings arrived today!! Exceptional service, you were recommended as a great company and I can see why. I shall spend alot of time recommending you to other musicians. I am a happy customer. Cheers Roger Knolwes 13/06/08

Order received today. Your service is second to none. Thanks Peter O'Brien 12/06/08

Thanks guys. Got the picks, great servcie, very fast. Dave Cooper 11/06/08

Dear Strings Direct, I placed my order Sunday and it arrived Tuesday. Congratulations again on a brilliant service. Thanks John Edwards

Just a quick note to say thanks for delivering the Fender Strat Pack for my son who is very happy with his guitar! Extra thanks for the free next day delivery, a refreshing change when, by contrast I recently bought a laptop & they charged me £60 for 3-5 days delivery. Based on this excellent service I'll be recommending you to others. Thanks Gary Casey

Hi Guys. Packaged arrived safe and well. Many thanks for all your help with this, your customer service is spectacular. I'll try and spread the word. James MacDonald

Just emailing to say thank you for your service. I ordered an OLP MM1 last week. I was impressed by the rapid delivery & how well the guitar was packaged. Was expecting to have to do a bit of tweaking before playing but all I need to do was tune it! Thanks again Nick Hussein

Have received my guitar - it is superb. Thanks for such a fast & efficient service. You have made my year. Ray Conyon

Just a quick thank you. I have just got my latest order. I have used Strings Direct for years & the level of service is great. John Calcott - Northampton Music & Performing Arts Services

I ordered some mandolin strings sometime around 2AM on Monday morning (Yep -nightshift) and they arrived this morning. Fantastic service as always. Tony and team, take a bow and give yourselves a free beer. All the best, Mike E.

Just a short email to say thank you for such a great service. I called you yesterday afternoon with a couple of seperate orders and they both arrived in this mornings post. Excellent Work! Thanks Steve Ripsher

I just wanted to say I ordered a capo, bottleneck & winder on Sunday night & received them Tuesday morning. Thank you very much for your excellent and prompt service. I will be using your company again. Best Wishes Martin Sherris

Just a quick note to thank everyone at SD for the speed and ease of service. If you get any quicker you will be delivering before I order! Well done & many thanks. John Bibby

Just a note to say thanks for the amazingly quick delivery. I placed my order at 15:30 on Friday and my stuff arrived in the post on Saturday morning ! - if only other internet orders were as fast.........
Thanks again Chris
Just wanted to say, i placed another order with your selves yesterday for a Korg effects box pedal and again you and your team have amazed me, it arrived 1st thing this morning.. i just cant believe how great you all are! trust me it's rare that any company can ever amaze me ><
If you could pass my thanks to all your team, i would be grateful..
many thanks S.Mecham

I do a great deal of online business & Strings Direct operation is probably one of the very best in terms of reliabity, customer service and promptness. Rod

Just wanted to drop you guys a line to say thank you!

You were the only place I could find with all items in stock in the uk, very competitively priced and free next day delivery.

Stunning service, you will have my business in the future. Liam

Dear SD

Excellent! Where everyone else had either sold out of, simply didn't stock, or had three week waiting times for the set of strings I wanted, you guys delivered them (at no delivery cost) within a day of the order going through.

Cheers Paul Mendes


What more can I say about the staff at Strings Direct – their professionalism and knowledge is second to none. I am a mere amateur on the gig circuit and needed to upgrade my guitar in order to take the next step. I swapped my guitar for an Electric Yamaha Double Cutaway Pacifica and replaced the strings with Ernie Ball Super Slinky’s. We decided to add Pedal Snake cables as a few other ‘roadies’ id crossed paths with recommended them. Lastly I invested in a Fender Hot Rod Deluxe which is the last piece of the jig-saw. This was all done within a very reasonable budget. My pride and joy is born….

Now Jammin’ has never been so good!!

James Andrews, SS9

Many thanks for your advice and prompt service re strings for my semi and acoustic. Particularly impressed with the Elixir which have transformed my old acoustic. Semi now fine again with the Les Paul's.

Regards - N.W

In my honest opinion, nobody beats the service given by Strings Direct! There is only one place that I could get them quicker and that is by going to my town centre. Getting the car out, driving, parking costs and the hassle of all that goes with it along with a higher price. The team at Strings Direct are helpful, polite, reliable, and ordered early, your items will be with you the following day. Now if that’s not service what is? An extremely rare commodity these days and without a single fear of giving your credit card details. Well Done Guys!



I have to say guys, you offer amazing service, my strings were ordered yesterday and arrived 1st thing this morning, now thats what I call excellent service. I know where I'll be buying my strings from in future, and I'll also be advising others to...


Thank you again for your responsiveness. Like many, I am nervous about sending payment to a website without a big brand name behind it, but you have ensured my confidence for future purchases. Expect another order when these strings wear out!

Cheers - Mike

Just to thank you for your superb service - strings arrived today within 24hrs of ordering!

a v.happy customer - Phil

On-line order placed on monday delivered to my door wednesday first post super service. I wish some of my business suppliers could learn a thing or two. I will most certainly use you again many thanks.

One happy bass player Mick

Thanks for the strings that I ordered yesterday. I thought I'd drop you a note to say many thanks for the brilliant quality of service you give. Using your company, I am able to order strings (often makes or guages I wouldn't find in any local shops) either online or by phone, and receive them the next morning. I can't imagine how I managed before! Even when I ask to order unusual or non-stock items, you are very helpful, and usually manage to get hold of the items. It's also great to speak to a friendly and knowledgeable person when ordering. Many thanks, and keep up the good work!


Received my order today, just to say thanks for the prompt service and I will be using your company again in future.

Cheers R.P

Just wanted to thank you for a brilliant service. I placed an order on the website just after two yesterday and the strings and plectrums I ordered were here just after eight this morning.

Regards - I.M.

Just a quick note to say thank you. I placed an order yesterday PM & it arrived first post this morning. an excellent service.

Regards A.H.

I just wanted to write to you people and say that I was extremely happy to wake up this morning and find out that my order that was placed two days ago had already arrived. the service was exceptional. The prices are great! AND I AM VERY HAPPY!!! I am going to recommend you to all my friends.

Thank you. M.M.

Thanks for your great service! I am selling your excellent website to all my chums and letting everyone I know how helpful you are. It makes a nice change. I will visit your site soon for more goodies!


Thanks for a stunningly fast response to my order. I ordered a few packs of strings mid-Monday afternoon and they arrived this morning. Fantastic.

Cheers - J.T.

Hi - Purchased some strings and picks from you guys and was so pleased with the price and speed of delivery. You guys deserve a meddle!

Thanks again, Sam

The new site is really good, I can find my bass strings quicker and like the forums offered!


Brilliant new site. Finally you have the cheapest products AND the easiest site to use!



Just a quick word of thanks. This order arrived in the mornings post - brilliant!


What service!! Having ordered my strings yesterday afternoon, I received my order this morning.


Thank you - P.S.

Strings arrived OK many thanks, a wonderful service!



I'm very impressed. It's not often you go searching for something as difficult to find (even on the high street) as a '20 top for a 6 string, but to find online chat-based help AND someone who actually values a customer (yo paul_strings) - that's class in a glass. Good range of brands too I shall be buying strings here when I need them, I think ;-) Much easier than frying on a tube all the way to wapping...


Andy W

Just like to say thanks for the prompt delivery of the strings and things. I was a bit concerned about getting strings through the post because they bend etc. but I was pleased to see that they were very well packaged. Keep up the good work!


I received my order the next morning @ 8.30am - great service for any order let alone a small one like this!

Thanks Derek

Hi just a quick message to congratulate you on an excellent service, I’m well pleased with Stringsdirect, keep it up guys!

Cheers Ian

Just a compliment. Got my strings 24 hours after ordering, thanks for being so quick & reliable.


I just wanted to drop you a quick note to say thanks for doing such a great job. I placed an order for a 6 string set of Elixir Nanowebs for bass on Friday lunchtime and they dropped through the letterbox on Saturday morning. I couldn't believe that you'd turned around the order so quickly! The strings are great. Service even better.


This is better than OK - thanks again, I love dealing with you guys!


Goods received - super service.



Many thanks for you first class response to my order. I ordered it friday afternoon and it arrived at 7:30 saturday morning. I shall cretainly use your company again.



I ordered a Korg MA-20 Metronome from you yesterday afternoon. It was delivered this morning before 9.00 a.m. Thank you for such speedy service. The only reason I won't be ordering from you again is that I actually need the metronome to help in dog training, rather than for musical purposes!


Margaret Reed

Just a quick note to say thanks for another speedy delivery and hassle free ordering process. All the strings I ordered came next day, keep up the great service.



I think you provide a superb service by the way - best on the net!



Many thanks, strings arrived today - what brilliant service !! And I had been told that you could'nt get them in the UK !! Brilliant, thanks again.



My order arrived this morning thank you for your excellent service.

Regards Malcolm

Many thanks, strings arrived today - what brilliant service !! And I had been told that you could'nt get them in the UK !! Brilliant, thanks again!



Strings received this morning. Many thanks for the excellent service.



Excellent - I've ordered strings from you also in the past and your service has been highly commendable.



I placed an order yesterday and it arrived in full this morning. I know it sounds a bit slushy but I just wanted to write and congratulate you on the excellent service you provide.


Regards, David.G

Guys, order placed and duly delivered when promised. What more can you ask for? Superb service - others should follow your lead!


Thanks Again Rik.R

I ordered my srtings one day and got them in the post less than 24 hours later...amazing...You guys ROCK!!!!!


Thanks , Extremely Satisfied customer, Bruce. M

just wanted to thank you for your quick service and will use you again.



Dear Sirs, My order arrived today. Many thanks for your speedy service.


Regards Adrian. W

wow. i ordered yesterday lunchtime, and even screwed up my credit card details to you and had to call to correct them.and yet my order is at my door the next day. your service is perfect and couldnt be improved. i'll be ordering from you VERY often. keep well.


Dear Stringsdirect, Just a note to congratulate you on your efficient service. I ordered strings'n'things yesterday at 1200 and received my order in this mornings post at 0800 - no bad going all the way from Essex to North Scotland. Normally "rush" mail order items take 2 days.


Keep up the good work, Ron Allan

This is just a brief note to tell you how IMPRESSED I am with your service-definitly the fastest delivery I´ve ever experienced!!! Thanks again, and I´ll definitly order from you again...


Bjorn Uhr, Sweden

The order arrived on Friday morning which was excellent, many thanks for the quick delivery.



U guys, have the best reliable delivery and service than any other internet site i've ordered from, i don't know how you get things out so quick, good stuff, cheers,



Thank you for another 1 day turnaround. Excellent service! I hope you keep it up.


Regards Mark Bishop

Hello. Being politically very leftwing I don't usually gush about businesses, but I'd like to register being impressed with your service, speed and breadth of stock. I'm pretty sick of the rudeness/ apathy of music shop staff also, and the web is a good way to get round having to deal with them! It was good also to get to try some of the specialist Martin strings that would have been beyond my pocket usually, but which'll now be my regular string. I'm certain to be a regular customer and will put some customer reviews on your site as soon as I've formulated my opinions.


Thanks, Lee Wilson.

You've just lept into first place for efficiency of service. I ordered Friday around lunch time, order arrived Saturday morning with no special delivery arrangements.

That takes a bit of beating. Many thanks Jim Gray.

I am just writing to let you know how impressed I am with the speed and efficiency of your services. I placed and order on a Wednesday and order was with me by the Friday of the same week. This was the 1st time I have used your website however I will not hesitate to use it again and I have already passed this on info on to at least half a dozen people over the weekend( a little bit of word of mouth advertising).


Thanks again Graeme Ewan.

I would just like to say Thank You for sending me the guitar strings so quickly. I received them on Saturday morning. Once he has used them and I know which ones he likes I will definately order some more from you. Once agina many thanks and have a nice day.

Pat Teffo

Received the package yesterday. Thank you for your help and rapid delivery. We will be in contact soon to place another order.


Regards Eric

I placed my order for strings and cables via the website yesterday and the items arrived safely at 8:05 this morning . You can't expect any better than that can you ? ! ? The best service and the best prices, what more do you want, blood ? A sincere thank you to all of the Strings Direct team.


Best regards, Gary Wade

I’m just so impressed by your service I wanted to say thanks. I ordered two Capos yesterday afternoon and they arrived first thing today. Very much appreciated, I shall return!


Best regards marc marnie

Goods came this morning - great service.


Thanks very much, the order arrived first thing this morning. That is SOME service!


Cheers Kevin

I ordered a Korg AX1500G late Tuesday evening it came by midday on Thursday excellent service and a 25% saving on my local high street store.


Thank You Mike Bryan Lincolnshire

Thanks for your help Paul. I have to commend you on your customer service because it is better than most other places I've found.


Thanks once again. James Barrington

I just wanted to say thanks for your excellent service - I ordered on Monday and it was through my door 8am Tuesday morning! This was my first order, but it won't be my last.


All the best, Phil Doleman

Many thanks for keeping me informed on the process of the order and for once again providing a great, prompt service. Look forward to dealing with you guys again.


Regards, Ian Thomson

Following my first order with you in December, I will be using you for all my bands requiements, and will tell other people of a truly superb service.


Thanks so much, Ian Boult

I am speechlessly impressed. You are too fast. Thanks very much ..., I will be busy recommending you to my friends. Speed, efficiency and god service.


Thanks. Jim

Just wanted to say thanks for such a great service...and especially for following my delivery instructions to the letter, so many ecommerce companies can't be bothered.



Order arrived safely this morning, brilliant service and price.


Thanks very much. Mick Wilkin

Thanks guys The strings arrived within 24 hours of ordering them!!! Very impressed with your service. You can quote me on that if you like.


Cheers Steve

Cheers guys Arrived today - excellent service!


Dan :)

Just a quick note to say that I ordered some strings from you yesterday, and I was really impressed with your service. I've never written to a company before like this, but was so pleasantly surprised when they popped through my letterbox the next morning that I felt I should write to express my appreciation. I fully intend to use your service from now on, and will recommend to all my friends in music that they do the same. Keep up the good work!


Ed Hawkins

Received my order today - less than 24 hours after placing it. I don't live too far away from Denmark street, however, even there I somehow end up compromising and not quite always getting the strings I'm after. Using your service I managed to get hold of exactly what I was after plus a couple of extra bits and bobs. Greatly appreciated - I'll definitely order with Strings Direct again.


Iain H.

Thanks for the AER Alpha amp which I received today. It's a great amp and your price was lower than I could buy it for locally. I am also very impressed with your service. Keep up the good work. I'll be back!


Dave King

I received the order this morning. Thanks again for the fantastic service!


Regards Oliver

Just a quick message to say thank you for the excellent service, all three orders arrived next day, undamaged. Great service..


.Many thanks, Jason